I am an IT passionate with 8 years of experience in the IT market. My skillset includes analysing, developing, testing web applications and dynamic websites, SEO Optimization as well as providing technical support to technical and non­technical users.

Developing is my passion, where I am really strong at is ASP.NET but my jobs required to work also in other programming languages such as Visual Basic, Classic ASP and also in my spare time I develop and manage an Italian football/sport magazine in PHP - MondoPallone.it ­- which includes at the moment 59 people in the editing staff.
IT takes most of my time but when I am not coding I like to play guitar, socializing, dancing, travelling, learning new languages (currently studying Spanish) and discovering new cultures.

My skillset is composed mainly by Web-Development technologies but I had also chance to work on software development and database environment.

ASP.NET is the technology I use on a daily basis, but sometimes I get to put my hands on Classic ASP, VB.NET and in my spare time I work also on a PHP project.

I am able to work independently but I am also a team worker, I had the opportunity to work in small, mid-size and large teams (150+) and I always adapted myself, and my workmates, to work with the best conditions.

ASP.NET

SQL Server & MySql

Javascript & Jquery

HTML5 & CSS3

Sitefinity CMS

PHP

XML & XSLT

SEO Optimization

Windows Server

Linux Server

2012 - Present

KCO Web & Mobile & Arekibo Communications - Dublin, Ireland

Web Developer

KCO is a company established in 1999 which designs and develops websites for online shops, online advertising & marketing systems, financial companies; we also develop mobile apps as well as making sure that our website and web applications run perfectly on any platform/device. In 2014 the company was acquired by Arekibo Communications, one of the largest web agencies in Ireland and recently winner of the Eir award as "best large agency of the year".

One of the first projects I had to take care of in KCO was developing a 2.0 version of the Bulmers/Magners Brand Library. The system was quite old, it was built using ASP.NET 2.0 and the client needed a way to totally manage the library and having the possibility to upload large files (up to 1GB), create/edit/delete categories within the library and also the option to add international brands that were recently acquired by the company, for instance Tennent's and Gaymers Cider.
My solution was to upgrade the application using the latest .NET framework (4/4.5) and a touch of JQuery and Ajax to make the application richer than ever. I personally managed the whole project life-cycle, developed the application and kept the communication with the client in order to make them aware of the progresses made.

Main achievements and duties:

  • Implemented Source Control system in-house (SVN) for a better project organization.

  • Managing the ticketing system used for assisting customers with bugs/incidents reported

  • Project analysis

  • Technical Document writing, product proposals

  • Development of web applications as well as maintaining existing projects

  • Database design/development

  • Deployment and configuration of web sites/web applications to the live servers both Windows and Linux (debian)

  • SEO Optimization

  • Testing and Quality assurance

2011 - Present

MondoPallone.it

Co. Founder, Webmaster & System Administrator

MondoPallone.it is an online sport magazine founded by me and other two friends that decided to create an online newspaper (initially only about football) that was meant to be different than all the other competitors. The website grown very quickly and expanded the topics to other sports such as Rugby, Basket, Formula 1, Tennis and many others. Currently our database contains over 22.000 articles. After only a year, thanks to an intensive work of SEO Optimization, we managed to be included into Google News service and for this reason the number of unique visitors and page views increased rapidly (20.000 views a day with peaks of 600 concurrent users) so we needed to power up our website. We had to switch from a shared hosting to a dedicated linux server which I configured and optimized by myself.

My tasks are not only technical since I have to coordinate, together with the senior staff, all the editors that write for the website; at the moment we have 59 people working on the site, and every day we have to coordinate news and important events to look after as well as resolving any technical issue that the guys may encounter.

The system runs on WordPress as I think it is probably the best open-source platform for building this type of websites. It is great especially for editors as the user interface is very user-friendly and after they have received a short training (usually it lasts one or two weeks) on how to use the system they are completely independent and they are able to post articles on the website by themselves.

Since I usually work with Microsoft technologies (Asp.Net, Windows server) I had to expand my skills and learn by myself PHP, Apache and Linux. The most challenging part for me it was building our own Linux web server, trying to make it as much secure as possible as well as optimizing it for best performances.

Main achievements:

  • Expanded a small team made by 4-5 people to currently 59 people

  • SEO Optimization which brought us to be included in Google News and put us on the first result pages for many keywords and increased significantly the number of visitor/page views

  • Development and customization of specific modules needed for the back/front-end of the site

  • Installation, configuration and optimization of our own Linux WebServer based on Debian distro

2011 - 2012

Hewlett-Packard - Dublin, Ireland

Microsoft Support Specialist

HP is a well known multinational IT company that provides hardware, software as well as providing consulting and outsourcing business. I had the chance to work in the Enterprise Services department, particularly in the Microsoft business which used to be the most profitable department of HP Ireland.
I was part of the BPOS-S/Office365 Microsoft Team mainly as Tier 2 technical support for Enterprise Premier customers, but over time my duties have expanded and I quickly became a point of contact for my team manager and my team mates.

Here are some of the keys tasks I had for my role:

  • Assisting IT administrators with technical issues related to the BPOS/Office 365 as well as client issues, networking, Active Directory and Exchange servers.

  • Leading the Italian Transition team in order to ensure a smooth transition from BPOS to Office 365 to all our clients, and give them the best customer satisfaction.

  • Running reports for the teams in order to evaluate productivity and performance for each agent.

  • Monthly review engineers on individual bases in order to identify any gap in their technical knowledge and gather their feedback.

  • Ensuring Service Level Agreements (SLA) demands are met.

  • Performing technical interviews.

  • Performing case reviews and report the results to TMs.

  • Coaching the new hires, either technically and quality wise.

  • Being a point of consultation for procedures for all teams across the site regarding BlackBerry Cloud Services.

  • Participating to conference calls with Microsoft in order to escalate some technical/procedural issues.

  • Performing call-backs to customers in order to ensure their satisfaction with our services.

2011 - 2 months

I&T Servizi - Milan, Italy

IT Technical Analyst

I worked for this company for a short-term project which involved creating report with T-SQL for a public institution

Here are some of the keys tasks I had for this role:

  • Database Analysis (Oracle).

  • Creation of reports (with sql).

  • Helpdesk 2nd level.

  • Problem solving.

2007 - 2008

Sowre People - Melide, Switzeraland

IT Analyst / Developer

Sowre is a consultancy company based in Switzerland and they work with large customers in Europe/World. I was hired for a new project which involved the biggest Oil and Gas Company in Australia. We worked closely with our Norwegian partner to deliver the best customization of Pro Arc which is a document management system mainly for technical documentation.

Here are some of the keys tasks I had for this role:

  • Functional analysis.

  • Customization of the product based on the client’s requirements.

  • Testing of the software.

  • Development of additional parts in ASP.NET integrated with the software.

  • Database design.

2009 - 2 months

Star3 Media - Perth, Australia

Developer/Work Experience

When I spent a year studying/working in Australia I had the chance to do a work experience of a couple of months in this web/software development company which develops mainly web application using VB.NET

Here are some of the keys tasks I had for this role:

  • Development of some projects aimed to the marketing of some products.

  • Development of a section of their CMS, integration with Google maps using Google API.

2007 - 2009

Nyx Solutions - Milan, Italy

Web Developer

Nyx Solutions is a small web/software development company which designs and develops website, web application and software. Since it was a small company I had to work on every aspect of the project life-cycle.

Here are some of the keys tasks I had for this role:

  • Analysis of the project.

  • Creation of the database using SQL Server 2000/2005/2008, PostreSQL.

  • Development of the website/application - ASP.NET C# and sometimes VB.NET, JavaScript, Ajax, XML and XSLT transformations.

  • Integration of a ASP.NET system with a SharePoint system for documents sharing and synchronization.

  • Configuration and creation of websites on the web server.

  • Maintenance of the website/applications.

2000 - 2005

Istituto Tecnico Informatico, Augusto Righi

Milan, Italy

IT Diploma with an extensive information technology and mathematics’ program.

MondoPallone.it

WebSite Development

Bulmers/Magners

Brand Media Library

Aesse Misure

CMS Development

Voya

Media Library Development

All Web Tricks

Blog Development

TopSec

CMS Development